Shipping policy

Shipping Policy

Last updated: July 30, 2025

At Spirit X Bison, we are committed to providing fast, reliable, and transparent shipping to all our customers across the United States and around the world.

Order Processing

  • Processing Time: Orders are processed and shipped within 1–3 business days after payment confirmation. Orders placed on weekends or holidays will be processed on the next business day.

  • Order Confirmation: You will receive an order confirmation email once your order has been received, and a shipping confirmation with tracking details once your order is dispatched.

Shipping Methods & Delivery Times

We offer the following shipping options:

  • Standard Shipping (US): 3–7 business days

  • Expedited Shipping (US): 1–3 business days (additional fee applies)

  • International Shipping: 7–21 business days (delivery times may vary by destination and customs clearance)

Delivery times are estimates and may vary due to carrier delays or other unforeseen circumstances.

Shipping Costs

  • Shipping rates are calculated at checkout based on your location and chosen delivery method.

  • Free standard shipping on all US orders over $75.

  • International shipping charges are displayed at checkout and may vary by country.

Tracking Your Order

You will receive an email with a tracking number once your order has shipped. You can track your shipment via the provided carrier link.

Shipping Restrictions

  • We ship to most locations globally. If your country is not available at checkout, please contact us.

  • We do not ship to PO boxes, APO/FPO addresses, or countries currently restricted by carriers or U.S. regulations.

Customs, Duties, and Taxes (International)

International orders may be subject to local customs duties, taxes, or import fees, which are the responsibility of the customer. Spirit X Bison is not responsible for these charges or for delays due to customs processing.

Damaged, Lost, or Missing Packages

  • If your order arrives damaged, please contact us within 7 days with photos and order details.

  • Spirit X Bison is not liable for lost or stolen packages confirmed as delivered by the carrier. Please file a claim directly with the shipping carrier if needed.

Questions?

For any questions regarding shipping, tracking, or special delivery requests, please contact our support team.